To the kind attention of Mr. Bill Wang Dear Mr. Wang, I am very surprice that my order of pet articles isn't ready. Only yesterday I have known of this problem. I am very angry. Around the date of 20 april I have open the LC to our favour and the term of shipment was 30 days after receive the LC. Why the order is not ready??? Which are the problems??? Here following I transmit to you my personal email. stefano.deponti@italianpetservice.com Waiting for your prompt reply. Best regards Stefano De Ponti General Manager